Top 10 in 2012 Temkin Experience Ratings UK

Temkin Experience Ratings are based on three components of experience: Functional, Accessible, and Emotional.

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Top 10 in 2012 Temkin Loyalty Ratings UK

Temkin Loyalty Ratings are based on three elements of loyalty: buying more, not switching, and recommending.

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Top 10 in 2012 Temkin Forgiveness Ratings UK

Temkin Forgiveness Ratings show the level of goodwill that companies have earned from customers.

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Top 10 in 2012 Temkin Trust Ratings

Temkin Trust Ratings show the level of trust that companies have earned from customers.

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Welcome to Temkin Ratings UK

Temkin Ratings uses feedback collected from consumers to evaluate organizations. Using data collected and analyzed by Temkin Group, this site provides insights into how large organizations treat their customers.

We provide free access to the high level results of the ratings which are based on a large-scale survey of UK consumers. In addition, you can purchase and download datasets from this site. For more information, see the Temkin Ratings UK Overview.

Rated Industries

  • Banks
  • Computer Makers
  • Credit Card Issuers
  • Grocery Chains
  • Insurance Companies
  • Retailers
  • Wireless Carriers